Shipping and Returns
14-Day Money Back Guarantee Policy
We want you to be completely happy with your purchase! If for any reason you’re not satisfied, you can request a full refund within 14 days of your purchase date. Simply contact our customer support team, and we’ll guide you through the quick and easy return process—no questions asked.
Key Points:
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You have 14 days from your purchase date to request a refund.
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To be eligible, products must be returned in their original condition.
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Refunds will be processed to your original payment method within 5 business days after we receive your return.
If you have any questions or need assistance, please reach out to us at showroom@luminicollections.com
We’re here to help!
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