Shipping and Returns

14-Day Money Back Guarantee Policy

We want you to be completely happy with your purchase! If for any reason you’re not satisfied, you can request a full refund within 14 days of your purchase date. Simply contact our customer support team, and we’ll guide you through the quick and easy return process—no questions asked.

Key Points:

  • You have 14 days from your purchase date to request a refund.

  • To be eligible, products must be returned in their original condition.

  • Refunds will be processed to your original payment method within 5 business days after we receive your return.

If you have any questions or need assistance, please reach out to us at showroom@luminicollections.com

We’re here to help!